Shipping

At Kún Kulture, we are committed to ensuring a smooth and timely shipping experience. We offer free domestic shipping on all orders and aim to dispatch orders within 2-4 business days. Due to the high volume of orders, please allow extra processing time during sales, holiday periods, launches, and promotional events!

Please double-check that your order and address details are correct before placing your order. We are unable to guarantee any edits to orders after they are placed.

Canada Orders

• Free shipping on all domestic orders.
• Shipping times will be displayed at checkout.

Please note that once the package is in the hands of the courier, delivery timelines and handling are beyond our control.

International Orders

• Free US shipping on orders over USD 200

Please enter your address in English. Any customs, clearance, or duty fees are the customer's responsibility and are not included in our pricing.

If your order is returned to the sender due to an incorrect or incomplete address, you will need to pay for the reshipment.

Other Shipping Questions

Where do you ship?

We currently ship to Argentina, Australia, Austria, Belgium, Croatia, Denmark, Canada, Finland, Gambia, Ghana, Indonesia, Ireland, Netherlands, Nigeria, New Zealand, South Africa, Uganda, the United Kingdom, and the United States.

Order Changes:

We're unable to accommodate order or address changes at this time and suggest canceling your order and placing a new one. To cancel your order, please contact us at hello@kunkulture.com asap with your 1) order number and 2) cancellation request, and we will do our best to accommodate.

Order Cancellations:

Please contact us at hello@kunkulture.com  asap with your 1) order number and 2) cancellation request, and we will do our best to accommodate.

We process and ship orders quickly, and we cannot guarantee any order cancellations or changes.

Incorrect Address:

Kún Kulture relies on the accuracy of the address provided at checkout. Once an order has been shipped and tracking information is provided, the shipping address cannot be changed. If an incorrect address is submitted and the package cannot be delivered, Kún Kulture cannot offer a refund or reship the item. We kindly ask you to double-check your address at checkout to ensure successful delivery.

Lost or Stolen Packages

Kún Kulture is not liable for items that are lost, stolen, or damaged in transit. If for any reason your item is lost after being marked “delivered,” please file a claim directly with the carrier.

Preorder Information

Items available for preorder will be clearly marked. We will do our best to deliver your item by the estimated ship date and will keep you notified of any changes.

If you have both in-stock and preorder items in your order, they will be fulfilled together when the preorder item is available. Please email us if you’d like to ship items separately and we will try to accommodate you.

Thank you for preordering - as a small brand, it helps pay our suppliers and factory up front, and also helps us determine how much material to order, which colors, how many of each style to make, and gives us the ability to make custom orders if you're looking for something special.